Peb yuav xa koj link rau koj los teev cov pob parcel lossis koj tuaj yeem taug qab nws ntawm lub vev xaib no:
Cov FAQ
Q: Vim li cas kuv tsis tuaj yeem tshawb xyuas cov ntaub ntawv logistics?
A: This may be due to an incorrect tracking number, or the courier has just dispatched the package and the logistics company hasn't updated the information yet.
Q: Ntev npaum li cas thauj khoom?
A: Feem ntau, peb lub nkoj xaj tsis pub dhau 1-3 hnub ua haujlwm tom qab them nyiaj. Kev xa tawm feem ntau yuav siv sijhawm 10-15 hnub ua haujlwm. Muaj qee kis (piv txwv li, huab cua pej xeem lossis huab cua phem), kev xa tuaj yuav siv sijhawm 20 hnub ua haujlwm.
Q: Vim li cas cov xwm txheej taug qab nyob tib lub sijhawm ntev?
A: Qhov no tuaj yeem yog cov hnub so pej xeem, muaj kev txwv rau hauv cov tsheb loj, lossis cov kev cai tswj nruj kev cai. Thov tso cai rau lwm lub sijhawm.
Q: Lub pob qhia tau hais tias "kos npe rau," tab sis kuv tsis tau txais nws. Kuv yuav ua li cas?
A: Thov hu rau peb cov neeg siv khoom pab neeg siv khoom tam sim kom pab ntxiv.
